NBN - Everything Your Business Needs to Know

The National Broadband Network or NBN is an initiative to provide all Australians with Premium NBN broadband via fibre optic cables, satellites and fixed wireless technology. Rollout is currently underway. Once complete, the NBN will replace ADSL internet and traditional phone line networks.

Will the NBN replace ADSL broadband?


The NBN will replace ADSL services. ADSL broadband operates via the traditional copper telephone network. NBN internet will operate on a combination of fibre optic cables and some legacy copper cables. The NBN rollout involved physically removing some copper line cables and installing fibre in their place. As a result, ADSL services will be gradually switched over to NBN.

NBN will offer a superior experience to ADSL. Data can be transferred much faster through fibre optic cables so businesses using NBN can expect much faster download speeds compared to ADSL internet.


What this change means for you

Not all modems and routers are compatible with NBN broadband. Regardless of your current routers compatibility, MyNetFone provides all of our customers with an NBN-ready router to support their new NBN connection.

Other devices, such as PBX phone systems, fax machines, alarm systems, EFTPOS and HiCaps terminals (all of which may use your copper phone lines) will be affected. As part of your transition to the NBN, we recommend putting together a checklist of business-critical services that will need to be moved or replaced.


NBN compatible modem and phone system 

There is no need to get rid of your old equipment. MyNetFone can help you connect your phone system and fax machines to the NBN, even if they use old technologies like PSTN or ISDN. Moreover, you will recieve a free NBN moder when you sign up for a MyNetFone NBN plan.


When will NBN be available to me?


The NBN is currently being rolled out across the country and is expected to be completed and available to all Australians by 2020. Your business premises will receive a letter in the mail when NBN installation is due, you will then need to contact an NBN provider to discuss NBN broadband plans that suit the needs of your business.

To get the exact date when the NBN will reach your area you can search your postcode on the NBN website.

What happens if I exceed my quota?


If you exceed your monthly quota, you will not be charged an excess fee. Basic NBN customers will have their internet speed reduced to 256Kbps. This will return to the regular speed on the next billing cycle.

To avoid speed shaping, choose an Unlimited NBN plan.

How fast is NBN internet?


The NBN will be available in five different tiers. To keep things simple, MyNetFone offers business NBN plans in four speed profiles - Basic, Standard, Standard Plus and Premium Evening Speed. Our business NBN plans make it quick and easy to compare different NBN options, and choose the best value speed and download quota for your organisation. 

The lowest NBN speed tiers (Tier 1 and Tier 2) will have similar speeds to current ADSL2+ broadband. They're suited to small businesses with one or two connected devices. The higher NBN speed tiers (Tier 4 and Tier 5) provide the fastest NBN internet. High speed NBN is suitable for businesses reliant on fast download speeds with multiple connected devices. For more details on NBN Speed, please refer to our NBN Speed Guide.


How is the NBN connected?


Fibre-to-the-premise (FTTP)

Woah, now we're getting geeky. In most cases fibre optic cabling will connect to a node in your local area (called Fibre-To-The-Node) and the current copper wiring will then remain as the connection between your premises and the node.

In cases where the current copper wiring is damaged or unusable NBN can be connected directly to your premises. The NBN contractor will contact you directly if this is required.


Do I need to be present during NBN installation?

In most cases NBN contractors will not need to access your business premises to install NBN broadband in your area. Fibre optic cables will be rolled out to a local node in your area and the current copper cables will remain in place to transfer NBN broadband from the node to the premises. You will receive notification in the mail before and after NBN installation.

If current copper wiring is damaged and needs to be replaced, you will be notified by the NBN contractor. In this case someone over the age of 18 will have to be on the premises to supervise installation.




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