Inbound phone numbers
Give your business a unique, professional identity
Help your business present professionally, and stand out with a unique national number. Customers can call you for free, or at local call rates, no matter where they live. Choose from a 13 (short), 1300 (local rate) or 1800 (free call) number.
1300 numbers allow interstate and mobile callers to reach you for the small cost of a local call. Ideal for marketing campaigns.
1800 numbers are 'toll free' for Australian callers. Perfect for courtesy phone services like technical support lines.
With just 6 digits (13 XX XX), a 13 number is a memorable addition to your national ad campaigns. Recommended for enterprise.
Enjoy low 13, 1300 and 1800 call rates when you activate a SMART number or transfer numbers from another provider.
Can I get a 'phone word' or custom SMART number?
Many organisations want their inbound number to match their brand name, or reflect a popular industry term. These are called SMART Numbers. (Some providers call them 'phone words' - but that's just marketing language).
The best way to purchase a SMART Number is to buy direct from the government SMART Numbers website. Then, once you have your custom inbound number, contact us to get setup on one of our great value plans.
Opens a new window on the SMART Numbers website
We recommend purchasing from the ACMA because it is the only way to ensure you have the Right Of Use (ROU). The ROU is an important business asset because it lets you claim a legal right over the number, and control how it is used.
How can other providers offer specific phone words?
When other providers offer 'phone words' they are simply leasing numbers for which they have the ROU. And that can be very risky for your business. Without the ROU, you have no way to control costs. You won't be able to switch providers or shop around for a better deal. And you will have limited recourse if your provider goes out of business.
Don't risk your business. Purchase a smart number from the ACMA website (here).
The ACMA sets the prices every year. A number will cost upwards of $250 per annum. And the most popular numbers command high premiums. The best alternative is to pick a 1300 or 1800 plan from MyNetFone - we include a standard (lucky dip) number at no extra cost.
Present professionally with a 1300 / 1800 phone number
Or call 1300 733 995