The true cost of a missed call Tuesday 31 July 2018 @ 09:33

Business Phone System Comparison

 


Phone calls are one of the most personal means of communication a customer can have with a business. So it’s important to mitigate missed enquiries and poor customer experience as much as possible.

 

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Whose Line is it Anyway? Wednesday 27 June 2018 @ 10:11

Business Phone System Comparison

 


Answer different numbers in different ways. Setup your phone system with separate lines and CLI overstamping so you can choose which number you dial out from and answer different inbound calls depending on the number dialled.

 

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Updated NBN Coverage Map Wednesday 20 June 2018 @ 00:00

 

  
NBN has updated the coverage map it uses to identify which premises are ready for connection. The interactive coverage checker is powered by Google maps and uses the NBN rollout data to identify the status of any address in Australia.

Just type your (or your neighbours) address into the interactive coverage checker, and see if the premises is ready for an NBN connection and what type of access technology is expected to be used.

If NBN coverage is unavailable in your area, you can sign up to a DSL plan until it becomes available. If you're a MyNetFone customer, we'll waive any cancellation fees when you migrate to an NBN plan with us.

Search your address

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When will I receive the NBN? Wednesday 23 May 2018 @ 11:04

Business Phone System Comparison

 


NBN Co has updated the searchable coverage map to align with its three-year rollout plan. Find out when the NBN is coming to your street and what technology will be used.

 

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The Rise of Chat-bots Friday 23 February 2018 @ 11:55

Business Phone System Comparison

 


The use of Artificial intelligence in customer service is becoming increasingly popular. Industry analysts IDC and Gartner have some interesting predictions for the future of chat-bots and virtual customer assistants.

 

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Top 3 Most Popular Features of the Virtual PBX Wednesday 07 February 2018 @ 09:53

Business Phone System Comparison

 


Which features do you use? We've crunched the numbers to find the most popular Virtual PBX features as selected by our customers.

 

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Music on hold upgrade Friday 19 January 2018 @ 16:59

Business Phone System Comparison

 


Music-on-hold lets your customers listen to some classic, royalty-free music while you're on the line. We've upgraded the music your customers listen to on hold. 

 

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Get the most out of your Auto-attendant Thursday 11 January 2018 @ 15:38

Business Phone System Comparison

 


It’s the New Year. Time to start ticking off those business resolutions. A quick-win that will point you in the right direction for 2018 is to optimise your business phone system’s Auto-attendant.

 

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Nested Auto-Attendants Thursday 07 December 2017 @ 15:02

Business Phone System Comparison

 


Did you know you can use multiple Auto Attendants in conjunction with eachother? Using nested Auto Attendants lets you develop a network of information to help guide inbound calls.

 

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Serve Overseas Customers Monday 04 December 2017 @ 11:10

Business Phone System Comparison

 


Establishing an international presence has been the key to success for many Australian businesses. If you do plan on expanding, Global Numbers are an easy way to serve overseas customers.

 

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